Frequently asked question

Yes, we offer shipping services for our delectable cake jars and cookies. We ship Canada Wide to bring the goodness of our treats right to your doorstep.

Certainly! Local customers have the option to pick up their orders on Sundays from 12pm to 5pm. Please note that pickup orders must be placed in advance.

Currently, we offer a handpicked selection of flavors for our cake jars and cookies. While we don't offer customization, we guarantee that each treat is made with love and care to ensure a delightful experience.

To utilize our shipping services, a minimum order of $40 is required. This ensures that you can enjoy a satisfying assortment of our mouthwatering treats.

Our cookies are baked to order, ensuring maximum freshness. Each cookie is individually wrapped and carefully packed to avoid breakage during transit. Our cake jars are securely closed for safe shipping.

Orders can be canceled on the same day they are placed. However, after that, cancellations cannot be accommodated. If you need to modify your order, please send us an email with your order number, and we'll do our best to assist you.

Our cookies and cake jars are prepared in a facility that handles nuts, dairy, gluten, and eggs. While we take every precaution to prevent cross-contamination, we cannot guarantee a completely allergen-free environment. If you have severe allergies, please exercise caution.

Orders placed between Sunday and Wednesday will be shipped out the next day. Orders placed between Thursday and Saturday will be shipped on the following Monday.


If you have any other questions or need further assistance, feel free to contact us at itscrumbbakeryco@gmail.com.

Thank you for choosing Crumb Bakery & Co , and we look forward to delighting you with our irresistible Cake Jars and Cookies!